ShopperTrail is a community feedback + rewards network for local retail and service businesses. We provide the platform; your customers share quick, private feedback. Grow stronger local retention.

Customers earn points for feedback, and can redeem points across any participating neighborhood businesses. Including places they visit most often (coffee, food, personal care, and everyday services).

Rewards feel real.

Dollars stay local.

If your store is in an active ShopperTrail Pilot neighborhood, reach out for partnership details: Contact Us!

Together, we can outpace corporate chains and build a powerful local network.

• No clear feedback on why customers don't buy, return or rebook
• Guesswork driven decision making: pricing, service offerings, staffing/scheduling, and (for retail) inventory
• Small frustrations go unspoken — then show up later as harsh public reviews
• Hard to spot patterns across days/times, service quality, wait times, or fine-tune product fit
• Local businesses compete with big platforms that have better data and retention tools

• ~20-second QR feedback form (works for retail walk-outs, and service visits)
• Low friction — no customer account required
• Private, direct feedback (no 3rd party public reviews)
• Real-time dashboard + automated no effort analytics reports sent to you
• One-click print. 3 different QR Code flyer PDF to choose from, unique to your business
• Neighborhood points engine: Reward customers with points, redeemable across businesses